Can I access my storage 24 hours a day?

Yes. You have the keys so you can access your self storage 24 hours a day 7 days a week. See our access page for more information.

How do I get my stuff into my storage unit?

Many of our customers choose to hire or borrow a van from a friend. All our units can be driven directly up to so it makes it easy to load and unload. Please remember the biggest van you can hire on an ordinary licence is 7.5 tonnes, which provides you with about 160sq ft of space, the same as a 20ft container. Alternatively we can give you a recommendation of a removals company in your area. Call us on 0800 916 8705 for some advice.


Can I store my caravan with you?

Yes, we have shingle surfaced 3.6m x 7m bays which benefit from the great security which covers our storage site. Check out out caravan and motorhome storage page or give us call for more information.

Can I call you anytime?

Our office hours are 8.30am-5pm Monday to Friday and 9am-4pm Saturday. You can get us on the phone any time during these hours. However, outside these hours please use our contact page and send us an email. We’ll be in touch!

I’m leaving. How much notice do you need?

We only want you to pay for the days that you want so just give us 14 days’ notice and we will refund you for any unused days.

Do I need to insure my goods?

Whilst your goods are in storage they need to be covered by an insurance policy. We offer a comprehensive policy ideally suited to storing your possessions which can be arranged on arrival at a rate of £2.50 per £1,000 worth of goods per 4 week period. We do however recommend you check any household or business policy you may have as you may already be covered.

Can I see the storage unit before I rent it?

Yes, we show all our customers the unit prior to the rental so give us a call on 0800 916 8705 and we will make an appointment for you to view the unit with no commitment.

Do you sell boxes and packing materials?

Whilst we don’t normally sell boxes from our facility if you let us know when you phone we will be happy to make special arrangements for you.

What do I do if I have rubbish to dispose of?

Check out our town pages which will guide you to waste disposal facilities in your area.

Can I store my trailer with you?

Yes, we provide open bays for your trailer storage needs. Check out our trailer storage page for more information.


How can I pay for my unit?

Most of our customers choose to pay by debit or credit card but you can also pay by BACS or standing order. Many of our customers choose to pay up front so they don’t need to remember payments and can get the best discounts from us.

Do I have to pay VAT?

Yes, in 2012 HMRC made it compulsory for all to charge VAT on storage. We show all our prices inclusive of VAT.

What if I can find a cheaper price elsewhere?

We are confident we have the best prices in the area which is why we are happy to offer a Price Guarantee to our customers. See our Self Storage Prices page for more information.

Do I have to pay a deposit?

No, most of our competitors ask you for a 1 month security deposit but we have no deposit, hidden costs or extras. See our Self Storage Prices page for more information.

Are there any hidden charges?

No, our price includes everything including the cost of the lock. See our Self Storage Prices page for more information.


Do you provide the padlock for the container?

Yes, included in the hire we provide a CISA anti-saw, anti-pick, heavy-duty padlock. The padlock’s shackle and body are made from solid, hardened steel so this lock gives high security whilst being easy for you to use.

Are my possessions safe?

Yes, every self storage container is secured with one of our CISA anti-saw, anti-pick, hardened steel padlocks. Our site also features state-of-the-art security including infrared CCTV cameras, sensor alarms and movement floodlights. For extra peace of mind we also offer insurance. See our page on Security for more information.



Here at Self Storage Hampshire we offer cheap and secure Personal self storage and Business self storage.

Check out our self storage Prices page for more information or call us on 0800 916 8705. Operated by Sentry Self Storage.

Want to know more? See our self storage packing tips.